Segafredo Zanetti wanted to set up a business intelligence platform in order to better track its sales activity in cafés, hotels and restaurants and to improve data quality.

SQLI proposed full Business Intelligence assistance, from advice and project ownership to skills transfer, and mobilised its expertise to complete this project in record time.

The solution put in place by SQLI was immediately taken up by all the project’s participants, faced with the many benefits already demonstrated:

+ Significant improvement in data quality: homogenous data shared by managers
+ Highly-significant time-saving in the processing of data by Sales Management
+ Near real-time access to reliable information for users, via the web portal

Today, the Italian coffee brand has a fast-growing decision-making platform and is still looking to cover new functional areas (bar machine fleet management, customer ROI, business document repository, etc.).


The team has shown great professionalism in the operational management of the project, with irreproachable implementation, strictly meeting our deadlines and budget requirements. Furthermore, we’ve seen a genuine increase in demand from our teams in terms of business intelligence. We don’t regret our choice and fully intend to continue working with SQLI. 


Information Systems Director - Segafredo Zanetti

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