The management team of the digital agency SQLI

Erwan Le Duff, CEO

Since 2015, Erwan Le Duff has headed a company specialized in CCaaS solutions (Contact Center as a Service). Initially a dedicated activity (named Prosodie) within the Capgemini group, a change in shareholding structure in 2020 through a leveraged buyout (LBO) accelerated its development.

Previously, Erwan spent most of his career at Capgemini Telecom, with responsibilities across all sales and delivery before taking over as CEO in 2011.

He holds an MBA from the Institut Européen d'Administration des Affaires (INSEAD - 2001) and an Engineering degree diploma from the École Nationale des Télécommunications (ENST - 1993).

Erwan joined SQLI in September 2024 as Chief Operating Officer and has been CEO since 1 January 2025.

Olivier Stephan, Chief Financial Officer

A graduate of Brest Business School, and with a Master's degree from the Institut de Haute Finance, Olivier Stephan began his career with Matra Communication. He joined Bouygues Telecom in 1995, where he held various positions before becoming Group Management Accounting Manager. In 2005, he became Management Accounting Manager for the SEB group, and was also responsible for the Accounts department and then the Financial IT department.

In 2015, he joined Visiativ, the publisher and integrator of digital solutions, as Deputy Managing Director for Finance and Support Functions.

Olivier joined the SQLI Group in January 2020 as Deputy Managing Director for Finance.

Thierry Mileo, Managing Director of SQLI France

A graduate of the Ecole Polytechnique, with an MS from the University of California and an MBA from INSEAD, Thierry began his career in government and ministerial offices before joining Bouygues Telecom as Director of Strategy and External Affairs.

After creating and managing FirstMark Communications France, he joined Ingenico and then Atos Origin as Vice President in charge of the Telecom and Media market. After 6 years at IBM Global Business Services as Executive Partner, leader in the communications-Media-Energy sector, he joined Accenture France in 2016 as Executive Director of the Resources & Utilities sector and responsible for major global accounts.

Eric Chanal, VP - Managing Director of SQLI Morocco

Eric Chanal, a graduate of EM Lyon, founded the Lyon office in 1995, the first regional office of the SQLI group, and took over the management of the office's projects for clients in the Rhône-Alpes region. He also created the Swiss offices of Lausanne and Geneva in 1999 and contributed to its development until 2003.

In 2004, he took over the management of CMMI operations to set up and deploy throughout the group a vast programme to industrialise pre-sales, delivery and human resources practices (People CMM).

In 2007, Eric Chanal was entrusted with the management of the group's consulting subsidiary, Alcyonix. In 2010, Eric Chanal took charge of the Group's offshore activities (Rabat, Oujda) then nearshores (Bordeaux).

Since 2022, he has been Managing Director of SQLI Morocco (Casablanca, Oujda, Rabat), the centre on which the group's industrial and 100% digital activity is based to serve our largest clients.

Renaud Detcheverry, Managing Director of SQLI International

After completing a Master's degree in Statistics and IT at the Université Lumière Lyon II, Renaud Detcheverry started his career at Capgemini, where he worked for five years in different roles within the “Technology Services” entity. In 2003, he joined the Deutsche Telekom group and its French subsidiary T-Systems where he became Manager of the French Projects & Service Centre activities for the “Systems Integration” entity. In 2010, he joined the SQLI group to take charge of its Swiss subsidiary and manage the entity’s transition to 100% digital activities.

At the end of 2018, Renaud became CEO, SQLI International, joined the Group's Management Committee and started managing the “Commerce & Experience” activities for subsidiaries in France, Belgium, Luxembourg, Switzerland and Spain.

Claire Leblanc Mason, Chief People & Transformation Officer

A graduate of ESCP Business School and holding a French B.A in Economics as well as a German master’s in Management, Claire has deep experience in the strategic and operational transformation of large international organisations.

Claire started her career in 1996 as a Management consultant at Capgemini Invent, where she then held HR and transformation responsibilities for Europe.

In 2012, she joined Bain & Company as Senior Manager, Business Transformation for EMEA, following which she spent 4 years as COO EMEA of JLL Valuations.

Claire joined the SQLI Group in November 2022 as Chief People & Transformation Officer. She is also responsible for Communications as well as ESG.

Cédric Boullier, Group Delivery Excellence Director

A graduate of the Prytanée National Militaire de La Flèche (a French military school) and ENSAAMA Olivier de Serres (a teaching establishment for the decorative arts in Paris), Cédric began his career in the field of communications and digital marketing in 2000. He held several positions until 2011, when he joined Ogilvy Paris (WPP group) as Project Director and then Operations Manager. He continued his career at BETC Digital (Havas group) before joining Capgemini's Digital Customer eXperience practice in 2018, as Engagement Director.

Francisca Alvarez, Legal Director

Francisca graduated from the University of Panthéon Assas and holds a postgraduate degree in Business Law from the University of Paris XI. She has developed extensive experience in corporate law in the services sector. She started her career in 1997 at Alcatel, where she worked as a legal expert in company law. Then, Francisca joined Noos & Bouygues Telecom as Corporate Lawyer. Francisca moved to Keolis in 2007 and became Deputy Legal Director there in 2018.