In 2020 SQLI implemented SAP C4C sales cloud and it could go live. They also helped with the outlook integration of the CRM. Until today they still give support and do maintenance. Next to that SQLI also provides continuous improvements to the CRM such as an improved reporting and a brand-new homepage with KPIs and convenient tools allowing users to better steer their business.
Other improvements are foreseen in the future with the goal to keep on making dashboards, reportings, support on C4C adaptations, upgrades and strategic topics better. MAS Seeds already let us know the CRM implementation gave them a lot of benefits. Such as:
- Increased team productivity
- Reduction of manual tasks
- Data quality improvement
- Increased margin of +1.5%
We can conclude the challenge is accomplished and Maïsadour is one of the lucky ones to profit of SQLI’s expertise. Also interested in an integration with post implementation support or curious what SQLI has to offer you?