In addition to your customers and staff, already existing technology and data also has to play nice with your new platform. SQLI has extensive experience with adding additional systems and software solutions for added functionalities, without preventing you from working with a single point of truth for all your processes and data. Our omni-channel mindset guarantees your architecture is prepared for seamlessly integrating additional channels and touchpoints, in a way that always respects and safeguards your unique customer experience. From apps and payment systems to completely custom solutions, we have the knowhow to do it right.
Last but not least, do not underestimate the importance of the integration in your broader IT landscape. A digital commerce platform often stands at the center of an interconnected set of core technologies. It needs access to an extensive set of data sources to obtain customer, product, availability and pricing data. At the same time, it must also be able to fully process an order inclusive of product-, customer- and order-level discounts or promotions.