Salesforce is the world's leading CRM (Customer Relationship Management) platform. With cloud-based applications for sales, service, marketing and more, IT experts are not required to configure and manage your system - you just need to log in and start connecting to your customers in a totally new way!
Omni-channel at your fingertips
Today, it is important that you as a reseller can treat customers in the same way, regardless of whether the meeting takes place physically or digitally, and be able to offer them the same type of experience. With Commerce Cloud, you get just that - a comprehensive solution that supports all channels throughout the customer journey.
Smarter with Einstein's help
Like many other services today, Commerce Cloud leverages the power of AI. Salesforce Einstein is a powerful service that turns customer data into smart actions in real time. The service helps i.a. to produce recommendations, list products and search results according to customer behaviors. For better relevance and a more personal shopping experience.