To face increased competition, Cdiscount wanted to increase accessibility and enrich an existing B2B service offer. The challenge was to imagine the solution in a concrete and efficient way by involving both the business and IT teams.
In order to meet this challenge, SQLI introduced Design Sprint, the ideal methodology in this context.
At the same time as the B2B platform project, Cdiscount wanted to overhaul its Seller Zone, the interface dedicated to its marketplace salespeople. Here, salespeople can create and manage their product catalogue, track orders, as well as carry out customer service and the analytical and financial monitoring of sales.
The SQLI team conducted two design sprints to completely rethink the two most critical paths.
The Design Sprint methodology will be deployed across all IT and business departments, in close collaboration with SQLI.