Job offer

IT Support Technician

Barcelona, Spain

IT Support Technician

Barcelona, Spain

Discover the office
Contract type
CDI
Conditions
Poste éligible au télétravail partiel
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About SQLI

Do you want to join a company where digital business meets the creative thinkers? 

Where we truly value attitude, effort and the desire to grow?

Where interest in learning IT solutions and wanting to help people come together?

Then SQLI is the place to be for you!!

SQLI

Our mission for 30 years? To be there at the right time! We are a digital agency and we assist companies in the implementation and management of digital devices for a reinvented user experience.

Become a member of SQLI team and be part of this great adventure in a company of human scale, but with great ambitions. We are over 2200 talents in more than 13 countries and 3 continents. Our values:

Commitment + Creative spirit + Forward thinking

SQLI Spain: for 4 years we have been developing our projects in an innovative and dynamic digital environment. Today we are more than 100 consultants working in several practice centers (DevOps, Mobile, QA, Web, Design, etc.) in 2 locations, Barcelona and Valencia. Our watchword: Digital experience!

The Job

An excellent opportunity has arisen for an IT Support Technician. This is an exciting opportunity to join SQLI. You´ll join an international team (people from all over the world) located in our amazing offices in Barcelona. You will be part of a team that collaborates and supports each other. Great people doing great work and learning great things together. We are a human touch company & the key partner of the largest international companies with global projects.

 

We #Perceive #Challenge #Deliver #Inspire


The IT Support Technician provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. This IT Support Technician supports to SQLI´s employees queries to provide technical assistance. Also is responsible of the equipment stock control, set up and configuration of PC and laptops, manage (create & delete) corporate accounts, and troubleshooting IT support.

 

What is this all about?
Reporting to the Business Unit Manager, she/he will, among other responsibilities,

  • Administration and Management of the local computers and related hardware
    • Maintenance list of assets
    • Knowledge Database / Documentation
  • Configuration of local computers
  • Configuration & monitoring of local network data centres
  • Assist in configuration external components (mac minis etc)
  • Collaboration with management to fulfil the incoming needs
  • Support of the local users (SQLI employees) with their computers and their connections
  • Contacting or assisting in contact with 3rd party vendors

Your profile

Who are you?

  • Bachelor’s Degree or FP in IT, Informatic, System Admin, Computers support or related.
  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Proficiency level in MS Office tools.
  • High Spanish & English skills languages (C1).
  • Excellent written and verbal communication skills to liaise with cross departments

Your tech skills and behaviour

  • Operating Systems configuration (Windows, Mac & Linux)
    • User/account configuration
  • Basic Networking knowledge (IP, Routing, Firewall, VPN)
  • Positive attitude, with a hands-on & get-it done mindset and work autonomously.
  • Proactive and natural trouble-shooter

What do we offer you?

  • Nº of positions: 1
  • Start date: as soon as possible
  • Contract duration: Full time, permanent with 6 months’ probation period.
  • Estimated annual gross salary: it is commensurate with qualifications and consistent with our pay ranges.
  • You will be part of a multicultural team. We have a fun loving and friendly international work environment.
  • Flexible working schedule - We know you have a life outside of work and we will work with you to make sure it's kept that way.
  • Benefits of constant training are offered.
  • We offer and promote diverse and inclusive conditions. Applicants are made free from any discrimination.

 

- Genius@SQLI: We provide you a wide training offer to drive you in your professional growth throughout your career (training financing, dedicated digital platform, certifications, language courses, meet-up, skills sharing, annual competencies balance, career path, etc.)

- Individual yearly training and certification budget

- OneGenius: a dedicated training platform with a lot of on-line courses

- Language courses: English and Spanish

- Career@SQLI: annual competencies balance with your manager or mentor to review your performance and speak about your career path

- The Agency rocks:

  • Nicest work facilities: daily fresh fruit, free coffee, tee, milkshakes, and soft drinks, chilling room (with video games).
  • Team vibes: events, lunch, dinners, afterworks, breakfast, Sports, Yoga and pilates sessions team buildings, etc.
  • Christmas gift and much more surprises along the year

- Flex@SQLI :

  • Teleworking policy and flexible hours
  • Work Schedule Monday to Friday
  • Intensive Friday, yes! all of them (let´s go to the beach)
  • Intensive July and August

- Relocation:

  • Budget to cover the charges (for you and your family)
  • Relocation service support (for you and your family)

- Health@SQLI :

  • Adeslas complete insurance (including dental) paid by SQLI
  • We pay your first day of sick leave

- WeRefer: is our referral program. We reward our consultants if we hire one of their referrals

Selection process

  1. Pre-selection: The pre-selection process will consist on an eligibility check based on qualifications and expertise reflected on the candidate's CV.
  2. Interview: Best positioned, pre-selected candidates may be called to arrange an interview.
  3. Candidates will be interviewed by the hiring manager and an ad hoc selection panel.
  4. Formal offer letter: Once identified, the People Management Unit will send a job offer to the successful candidate indicating start date, salary, working conditions, and any additional relevant details.

Data protection notice

SQLI ensures that applicants’ personal data are processed as required by the EU General Data Protection Regulation (GDPR) and Spanish Law 3/2018 on Data Protection. Personal data is processed solely for the purpose of the selection procedure.