Revamping and streamlining the backoffice and UX of Acasus to make life easier
We did it! As one of the web development contenders for Acasus' pitch to build their new corporate website we delivered a user-friendly front- and back-end with a performing Drupal CMS, unbeatable UX and UI design, and a time-saving backoffice flow. We left no stone unturned in creating an exceptional website that Acasus and their clients will absolutely love. Let's dive in!
Back office flow at your service
Acasus' clients can easily request construction advice through the new website by simply filling out a form. To ensure an efficient and streamlined process, we developed a performant back-office flow that makes it easier for Acasus to follow up on these requests.
The system automatically refers the advice files to advisors based on postal codes, enabling them to quickly make appointments with clients to address their concerns. Additionally, the back office also simplifies the process of sending reminders and survey emails, as well as scheduling appointments with automatic email notifications to the customers. After the appointment the advisor can create a report and upload it. The system then automatically sends the report to the client, indicating that the project is complete.