[Ebook] The "new normal" : rethinking the Customer Experience with unified commerce

Nearly two years after the pandemic began, a new era has begun to emerge: the "new normal."

Pre-pandemic habits are changing at work, in the economy, and in society as a whole. This makes it necessary for both companies and customers to adapt. Oracle and SQLI have teamed up to create this ebook. It details the impact on businesses and consumers, as well as five ideas for preparing for the recovery and achieving long-term success in this new era.


Page 3 - Introduction

Page 4 - Facts and figures

Page 12 - So what ?

Page 13 - Five crucial tips to boost growth in this 'new normal'

Page 19 - Conclusion

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