[Ebook] The "new normal" : rethinking the Customer Experience with unified commerce

A new era has begun to emerge about two years after the pandemic began: the "new normal."

Pre-pandemic habits are changing at work, in the economy, and in society as a whole, making it necessary for both companies and customers to adapt.

Oracle and SQLI collaborated to create this ebook, which examines the impact on brands and consumers and provides five recommendations for preparing for the recovery and achieving long-term success in this new era.

Chapter list

Page 3 - Introduction

Page 4 - Gauging the situation: facts and figures

Page 12 - So what?

Page 13 - Five key tips to boost growth in this "new normal"

Page 19 - Conclusion

Download the


The information completed in the form is intended for SQLI. It is collected and used to send you the communications you have requested. If you no longer wish to receive our communications, you can unsubscribe by using the link located in the footer of our emails.