[Event] Reinvent your CX to drive loyalty and sales
Customer experience (CX) is essential to attract and retain customers, helping businesses succeed in today’s consumer-centered business economy.
Join our CX event on the 21st of April in Antwerp to stay ahead of competition. Discover how to build superior experiences and learn about award-winning business cases.
Do you think your business will survive without an exceptional customer experience (CX)?
Evolving user needs require companies to always be prepared to offer customers what they really want. Customer experience can be challenging, from the collection of accurate data across your digital platforms, to measuring customer behavior and acting upon the insights to resolve issues and complex operational journeys.
That's why SQLI Netherlands and SQLI Belgium gathered forces and brought together a team of CX partners to share their insights and best practices.
Join our exclusive event in Antwerp on the 21st of April from 9h to 14h for a day filled with expert talks, exclusive networking opportunities and access to leading CX partners and insights. This event is one not to be missed! 👀
THE AGENDA
During the event, you will be able to learn directly from VOO, Toyota and ArcelorMittal how they were able to achieve their CX ambitions and discover from leading digital solutions Contentsquare, Contentstack, Datadog, InRiver, Izberg and SAP how to improve your customer experience, drive loyalty and boost online sales.
Read more about the panel discussions:
Customer expectations are increasing daily. To cover this you have to gain flexibility, and you can do so using composable solutions. Learn about the why composable is now the way to go, and how SQLI and partners can help you take on this journey.
Learn about the steps that have been taken to achieve digital success during this session, and how customer personalisation and innovation made VOO a SAP award winner.
Introducing online sales in an offline business is a challenge that ArcelorMittal completed successfully. In this B2B business case, learn how putting customer experience at the center of their roadmap has been the key to success.
Let digital experience analytics platforms turn insights into actions with Contentsquare, Toyota & Lexus BeLux use case.
Perfect product data is key to increase conversions and having the right PIM solution in place is now mandatory. Learn from Inriver experts how they contribute to the success of your online sales and beyond.
Becoming the one-stop shop for your customer can be a tremendous differentiator. Learn how the Izberg marketplace can streamline your processes to quickly be able to extend your product offering.
Nothing is more frustrating for a customer than a non performing platform. To secure a strong overall performance of your platform, learn how Datadog can guide you to monitor and optimize your systems.
How to increase your revenue? CRO: Conversion rate optimisation.
Enjoy a special lunch where everyone is invited and feels free to walk around, network and spark interesting discussions.
Meet our partners
Book your seat