Improve Customer Service & Employee satisfaction with SAP Field Service Management
As a business you’re always on the lookout for innovation either for your end customers or the services/products you provide. But what if you could improve internal processes at the same time?
What is Field Service Management?
Field Service Management, or FSM for short, is a cloud solution from SAP that focuses on all field service processes. With this you can optimize your internal scheduling processes, and digitize your workforce with a native mobile app. Additionally, your end-consumer can reap the benefits too, and take control of their own schedule with the website portal and they are also able to provide feedback, allowing you to analyze and report on your services based on relevant data.