Warmteservice is an established and successful enterprise in the Netherlands. Focused on the market of installation (central heating, sanitary, electronic systems), Warmteservice operates through 61 physical outlets in the Netherlands. The company caters both the B2C and the B2B market with products and services. Its promises are ‘always close in your area’ and ‘willing to service you in the best way possible’. In half a century Warmteservice saw a steady growth in shops, turnover, margin, customer loyalty and engagement.
Based on their long-lasting relationship Warmteservice requested SQLI to bring this platform to the next level: to service users better on basis of their changing behavior (increase in mobile usage) and to help Warmteservice to deliver a highly flexible tailor made system.