[Checklist] 7 guidelines for a successful IT organization in the Omnichannel era

Companies that have a website and a mobile app are increasingly attempting to integrate the two channels in order to provide their users with a consistent service and experience while reducing development expenses.

What's in the checklist?

However, IT departments will face additional hurdles as a result of this functional homogenization. This frequently necessitates considerable organizational, tool, and working process adjustments for multiple teams. IT departments, as "captains" of this change, must ask the correct questions, be systematic, and seek help if they are to successfully navigate the ship back to port.

Project managers for online and mobile solutions have provided some success suggestions.

You will learn how to:

  • Participate in feature teams,
  • Use new methodologies and standards,
  • Workplaces and routines should be modified,
  • Streamline deployments.


Chapters list

Page 4 - #1 Set a course

Page 6 - #2 Identify prerequisites, links and risks

Page 7 - #3 Develop a global technological approach

Page 8 - #4 Work in feature teams

Page 10- #5 Apply standards and methodologies

Page 11- #6 Adapt work spaces and rituals

Page 12 - #7 facilitate deployments


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