Service & Support
When a project goes live, that’s where our journey with you really gets going.
We are there with you to be your eyes and ears across your digital infrastructure, providing 24/7/365 responsiveness.
We identify potential risks and communicate strategic measures before concerns arise. With response time SLAs you can rely on.
We have two nearshore service centres in France, two offshore service centres in Morocco and one in Mauritius. And the centres are backed up by numerous local offices located in 13 countries.
- 2003 first centre opened
- 650 talented individuals
- 500 certifications
- Managed services - white glove support
- Site maintenance
- Infrastructure audits and support - journey optimisation, performance audits
- Cloud Hosting
- Platform upgrades, release cadence management and site switchover