Service & Support
Our journey with you really gets going once a project goes live. We are right there with you as your eyes and ears across your digital infrastructure, providing you with 24/7/365 responsiveness.
And we’ll be your single point of contact across the digital environment. Ready to identify potential risks and alert you on to strategic measures should be taken to head off any issues. Also, we offer response-time SLAs that you can rely on.
And with our Centre of Excellence and Innovative Service Centre we can offer global, multilingual capabilities.
Our services include
- Managed services - white glove support
- Site maintenance
- Infrastructure audits and support - journey optimization, performance audits
- Cloud Hosting
- Platform upgrades, release cadence management and site switchover