Optimizing Overstock Management: The Power of Commerce Orchestration

Overstock is a common challenge faced by retailers worldwide. Having unsold inventory can lead to multiple issues, from higher storage costs to the potential loss of capital. Discounting large volumes of unsold stock can damage profit margins and impact brand perception. However, this doesn't need to be the only solution. With the right tools and strategies, retailers can optimize their inventory management and reduce the risk of overstock while maintaining healthy margins.

 

Challenges in Overstock Management

Many retailers still manage overstock using traditional methods such as manual discounting. 
This approach often leads to:

  • Unstructured Discounting
    Manual price reductions are often applied across a broad range of products, leading to unnecessary margin erosion.
  • Ineffective Targeting
    Overstock products aren’t always offered to the right customer segments, leading to lower conversion rates.
  • Slow Response Times
    Overstock campaigns tend to be reactive, often starting too late, once the inventory is already a major problem.
  • Lack of Automation
    Without automation, departments such as marketing, sales, and warehousing must manually coordinate efforts, resulting in delays and errors.

These challenges make overstock a significant issue for retailers, especially when fast-moving consumer goods and seasonal items are involved.

  • 75% of internet users in the EU make online purchases*
  • 20 % average return rate for clothing purchased online in the EU**
  • 594,000 tonnes of unsold products being destroyed annually**

How Commerce Orchestration Helps

Commerce orchestration offers a smarter, more efficient approach to managing overstock. By leveraging advanced algorithms and automation, businesses can tackle overstock challenges head-on, ensuring that inventory doesn’t become a burden.

Commerce orchestration empowers businesses by automating key processes to tackle overstock challenges effectively:

  • Automated overstock detection uses real-time data to identify excess inventory early, allowing businesses to act promptly.
  • Personalized sales campaigns deliver tailored offers based on customer behavior, leading to higher conversion rates.
  • Dynamic pricing adjusts prices in real-time according to demand, stock levels, and sales goals, balancing profitability with inventory clearance.
  • End-to-end automation ensures overstock campaigns are initiated and executed without manual input, improving response time, minimizing errors, and increasing operational efficiency.

The Potential of a Commerce Orchestration Platform

SQLI supports you with the implementation of a tailored and intelligent solution that automates and optimizes the entire process, ensuring faster reaction times, better margins, and more efficient inventory management. Technology such as the Emporix Commerce Orchestration platform are designed to tackle these very challenges. The platform is built with a focus on scalability and flexibility, allowing businesses to seamlessly integrate it into their existing systems. 
When choosing a commerce orchestration solution, consider the following:

Leveraging artificial intelligence to predict overstock scenarios allows businesses to proactively manage inventory, while data-driven insights recommend personalized sales actions.

A well performing platform integrates effortlessly with existing e-commerce, sales, and inventory systems, enabling businesses to run their operations smoothly and efficiently.

Retailers can configure the orchestration rules to match their specific business needs, whether it's dynamic pricing or personalized marketing.

By automating routine tasks, you allow your teams to focus on higher-value work, enhancing both productivity and profitability.

Conclusion

Managing overstock doesn't have to be a burden on your business. By embracing commerce orchestration, you can ensure that overstock becomes a sales opportunity rather than a financial drain. Our SQLI experts can help you choose the right technology. We support you in addressing the root causes of overstocking and in automating your processes. This will help you achieve both short term revenue growth and long term profitability.

Did we pique your interest?

Get in touch to discover how we can drive your digital success.