Is SQLI the right E-commerce Partner for you?
We have extensive e-commerce experience, built on a strong technical foundation that dates all the way back to 1997, when online shops were just emerging. Since then, we’ve grown as an e-commerce provider and are continuously learning and extending our service portfolio. We’re genuinely passionate about what we do, and putting this experience to good use for you, our customer.
We can support and guide you in all three phases; Plan, Build, and Run. Without resorting to listing all our available services, rest assured that if it’s related to e-commerce or e-business, we have the means, experience, and ambition to support you. But our service portfolio isn’t the main reason to pick SQLI as your partner.
Our focus is on customer experience
SQLI is your customer’s advocate. In a world that’s becoming increasingly digital, simply delivering a good product or service is no longer enough. We believe it’s essential for organizations to be customer centric, and it has become our second nature to think from the customer’s perspective. We have the tools to continuously monitor your customer experience, and the capabilities and drive to improve it.
We understand and respect your business drivers and restrictions
At SQLI, we get the bigger picture. We understand that driving a successful e-business demands that all components are aligned financially. Your team, marketing expenses, tooling, and fulfilment; different parts have their own separate business case, but we always focus on the complete story. If we believe there’s more business value in optimizing your current solution versus re-platforming, or vice versa, we’re not afraid to say so. And if we notice the budget spent on advertising is too high to be sustainable in a competitive environment, we’ll help you develop an alternative strategy. In short, we enable you to optimize your business value with the available resources.
We offer extensive knowledge and experience in IT
IT and the e-business solution landscape has been our bread and butter for over 20 years now. These days, e-commerce is more about being flexible than about having the most complete feature set. And that’s exactly what a smart, service based, ‘evolutionary’ architecture can deliver; a flexible environment with the ability to grow together with your business needs, whatever direction they may take you. We’d love to share our knowledge and experience with you, and work together on your business requirements, data, and processes. We can advise you on the best possible tools for your requirements, the best way to implement them, and the best architecture to support them. But we never lose sight of why we do this: to support your customers’ needs and optimize your business value.
We’re flexible and entrepreneurial
SQLI is ready to support you when and where you need it most. This means we can focus on providing only one of our services, if that proves to be the best course of action. This could mean support on your RFP process, hosting a roadmap exercise, creating a new visual design, or the technical implementation of your new commerce solution. Our partnership can be limited to setting up a good business dashboard, or simply helping you make your value proposition clear.
We care about your business
We can deliver only and exactly the services you need, assuming you have the complementing capabilities in-house to successfully run and maintain an e-business. If we feel this isn’t the case, we’ll always be truthful about what we believe is important and needed for your project to succeed. Not because we are stubborn or arrogant. But because as your partner, we care about your business.
Let’s conclude by summarizing when SQLI is the right partner and e-commerce provider for you:
- You value an unbiased outside-in view on your business, your technical architecture & your customer relations.
- You need a partner that can support you during all three phases: Plan, Build, and Run.
- You want to move beyond projects, towards a product centric approach.
- You need a partner that’s willing and able to share their knowledge, and co-create with you in a blended team.
- You need a partner that’s capable of delivering the exact roles and expertise you need, when you need it.
Simply put, we’re the right partner for you if you need an agile and versatile partner that’s just as focused on creating real business value as you, and can do this together with you.