Search & Merchandising

Optimise the customer journey to increase the conversion rate

Transform search and category browsing into high-performing touchpoints that drive discovery, engagement and conversion. Our Search & Merchandising solutions combine advanced search capabilities, personalised recommendations and data-driven insights to create seamless, optimised customer journeys. 

A faster, smarter and more personalised customer journey

From typo-tolerance and autocomplete to image and voice search, we implement intuitive, high-speed search experiences that guide users to the right product, faster. 

AI and personalisation of the customer journey in real time

Our AI-driven approach adapts results based on real-time customer behaviour, increasing relevance and boosting conversion rates. 

Merchandising: align your products with your sales objectives

Merchandising tools enable you to control product visibility, highlight strategic items and align with your commercial goals. 

Ongoing analysis and optimisation of merchandising strategy

With built-in analytics and A/B testing, we help you identify search gaps, optimise relevance and refine your merchandising strategy continuously, turning every search interaction into a growth opportunity. 

What you will gain: 

  • Smarter, faster, and more relevant product discovery
  • Increased conversions through personalised search and recommendations
  • Real-time insights into user behaviour and search performance
  • Continuous optimisation through testing and analytics 

Our value proposition: 

  • AI-powered solutions tailored to your product, content and customer journey
  • Rich feature set including autocomplete, voice and image search
  • Tools to reduce zero-result queries and improve merchandising control
  • Data-backed strategies that increase engagement and long-term revenue 

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