Commerce & Service

Align platforms. Improve performance. Deliver consistently.

Complexity challenges

Commerce and service systems are complex. Customers expect fast, personal, friction-free experiences. Yet many businesses struggle with outdated platforms, disconnected tools and internal silos. The result? Inconsistent service and rising costs. Success isn’t about adding more technology; it’s about making your existing systems smarter, more connected, efficient and aligned with how customers actually behave.

Breaking down silos

Disconnected data. Siloed teams. Limited visibility.
When commerce and service operate in isolation, you lose time, insight and trust. It gets harder to adapt, harder to prioritise and harder to meet expectations. We help digital leaders bring order to complexity - connecting systems, surfacing insight and building the kind of operational flexibility that gives you options, not constraints.

 

Our offers

E-Commerce

E-commerce site: develop your digital performance.

Product Information Management - PIM

Exploit the full potential of your product data.

Order Management Systems - OMS

Optimise your order management.

Search & Merchandising

Optimise the customer journey to increase the conversion rate.

Service Portals

Connect your ecosystem via a secure digital space.

Conversion Rate Optimisation - CRO

Turn your visitors into customers.

Clienteling

A strategic lever for luxury brands.

SQLI’s impact to transform your digital business and services

SQLI helps streamline digital delivery across commerce and service. We focus on long-term clarity and control, not quick fixes.
Here’s how we add value:

  • Strip back complexity and cut total cost of ownership
  • Join up commerce and service into one coherent experience
  • Turn customer data into action, where and when it matters
  • Build flexible architecture that moves with your priorities

We bring the technical depth, commercial understanding and delivery rigour to make change stick.
 

Do you have a project?