[Infographic] UX & Data : a winning mix for conversion and Customer Experience
After a terrible experience, 88 percent of users are less likely to return to a website.
Conversion, turnover, average basket, lead generation, customer satisfaction... are all areas where data-driven UX can help.
This is a two-step process that begins with a review of your platform's performance and user journeys and ends with the implementation of an optimization strategy.
This infographic provides you with:
- The steps and objectives of the audit of the existing,
- The data to be collected to carry out this audit,
- The optimization roadmap in a Test & Learn approach.